We work hard to source our animals from the UK’s top trusted breeders, suppliers, and importers, and we’ll never sell injured, ill, or mismolted animals to our customers. Unwell animals are kept in our care until they are in top health, although, admittedly, our team ends up with a lot of “rescue” pets!

Our livestock are cared for by our passionate team members with years of experience in keeping a vast array of pet invertebrates. We’re knowledgeable about the environment, nutrition, health conditions, injuries, and diseases of the animals we sell. That’s why we can do quality checkups for your animals, ensuring you receive a pet that will last you decades, not days. 

Our checkups look for parasites, disease, injury, mismolts, and genetic deformities. Many of these are silent killers that aren’t always immediately apparent. If you’ve kept invertebrates, you’ll know it’s not unusual to hear about invertebrates that die despite great care, and so we do our best to sell only the healthiest pets to our customers.

If you’ve kept invertebrates before, you’ll know that even with the best care, things can sometimes go awry. While we strive for excellence, we acknowledge that no process is foolproof. Should you encounter any issues with your new pet, rest assured that we stand behind the health of our animals and will work with you to resolve any concerns.